FinalKnifeStop.com offers a return period of 30 days from date of receipt. Return Merchandise Authorization (RMA) numbers are required for all returns. Returned products must be complete in the original packaging and resalable. Special Order items may not be returned. Opened and/or unsealed DVDs, CDs, and cartography are not returnable unless defective. Units requiring service, either warranty or otherwise, should be returned directly to the appropriate manufacturer. To obtain an RMA number, please send an email to support@FinalKnifeStop.com or call 405-921-8552 and be sure to provide the original invoice number, product being returned, and the reason for return. Returned merchandise may be subject to a restocking fee of up to 15%.
Back Order Policy
In the rare circumstance that an item is on backorder or out of stock, we will be sure to notify you within two business days of the order, and involve you in determining the best resolution for the order.
Damaged Goods Policy
Shipments are automatically protected against loss or damage up to USD $100.00. Protection up to USD $50,000.00 per package is available for an additional charge at the time of shipping. Shipped items damaged during shipping are the responsibility of the carrier and recipient.
Upon receiving a damaged package, the recipient should report the damage to the carrier at delivery. After a damage inspection is performed by the carrier, the shipper of record is contacted with the results. Depending on the results, the shipper can file a claim for the repair or replacement cost of the package contents up to the declared value. If the claim is for the full value of the
Units requiring service, either warranty or otherwise, should be returned directly to the appropriate manufacturer.
